Our philosophy is threefold.
First and foremost, the human factor: two of our concierges will be specifically assigned to you, and we communicate with our members by encrypted messaging. This direct, human contact drastically speeds up communications, improves understanding and creates a precious proximity, making request-handling considerably easier.
Next comes responsiveness: We acknowledge receipt of each request within 5 minutes and are at your side 24/7 thanks to our discussion platforms available on your smartphone.
And finally, we make life easy for you: in most cases, we advance all the expenses of our members so that they can save that most precious of assets: time.